Fleet management solutions
Vehicle TrackingTrack your trucks, vans, cars, trailers and assets with GPS tracking
Fleet safety and maintenanceEnhance safety with driver coaching, AI dashcam, digitised vehicle check, TPMS and scheduled maintenance
Workflow managementBoost productivity via professional navigation, route optimisation and order management
ComplianceTrack driver's hours, vehicle inspection, and coldchain management
Sustain­ab­ility and electric vehiclesReduce CO2 with green driving, electri­fic­ation advice and EV optimisation
Business admin­is­trationSave time on reporting, working time registration and driver identi­fic­ation
Platform and apps
Webfleet platformSaaS solution to connect you, your driver and your vehicles
Mobile apps NewA full suite of on-the-go applications
In-vehicle
Vehicle tracking devicesTrack your vehicles and gain insights with LINK series
Driver Terminals NewNavigate, communicate and report your operation with PRO driver terminal series
Fleet dash camsProtect your fleet and drivers while reducing claims with Webfleet Video telematics.
Tyre monitoring NewReact fast and eliminate downtime with TPMS
Integrations
Business integrationBy Webfleet and third-party solutions
Resources
ResourcesExplore our extensive range of whitepapers, case studies, webinars, videos and more
White papersTake a deep dive into the hottest and most important topics facing your industry with our in-depth reports
Case studiesWhat does Webfleet do for a business like yours? Find out what our customers have to say
GlossaryAll the fleet management lingo explained in our comprehensive glossary

It took 15 minutes to set up and it is so easy to use. The TowBook/Webfleet integration is the best I’ve seen.

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The Company

The Company

S&R Towing was established in 1985 by owners Steve Dugan and Rusty Russell with only one tow truck. Today the company has a 45-truck fleet, nine locations and is one of the largest towing and recovery operations in Southern California. S&R Towing’s success can be attributed to its investment in the best equipment and personnel to provide customers with professional, reliable, timely service at a competitive price.

The Challenge

The Challenge

S&R Towing averages between 75 and 100 tows a day across its locations and serves a large rural population. With a large area and distances to travel, the company depends on its dispatch and fleet management technology to allow it to communicate effectively with its drivers and customers. S&R has long relied on fleet tracking, and adopted Webfleet in 2015.

The Solution

The Solution

S&R Towing has been a happy Webfleet customer since day one. However, it has struggled to find the same kind of relationship with a dispatch vendor. Dispatch is critical business software. We’ve tried three different software vendors, says Rusty Russell, co-owner of S&R Towing.

S&R recently adopted TowBook. Rusty loves the simplicity of TowBook’s integration with Webfleet. It took 15 minutes to set up and it is so easy to use. The TowBook/Webfleet integration is the best I’ve seen. In the past we would have to put the customer on hold, call up the driver, get their location and an estimated ETA. Now, that information is available in both systems. We can dispatch the closest vehicle and give our customer a precise ETA, says Rusty.

Rusty notes he’s always able to depend on Webfleet. The team at Webfleet has never let me down. Webfleet has offered an integration into every dispatch software solution I’ve tried. Our Webfleet sales rep was always willing to work with me to source the right vendor partner and the right dispatch application for our business. He always had our best interests in mind.

S&R has recently implemented rear and driver camera systems for its towing vehicles. It’s early days, but the combination of Webfleet and the cameras recently caught an incident of reckless driving. Rusty explains, I received a Webfleet alert that one of my drivers was doing 40 MPH on a dirt road. I pulled up camera footage and he was clearly driving dangerously. I was able to call the driver right away and correct that behavior. Let’s just say he’ll never be doing that again.

S&R Towing found the perfect fleet management solution with these components1:

LINK

Track real-time vehicle location & driving behaviour.

PRO

PRO Driver Terminals help your drivers avoid traffic and arrive on time. They also feature job workflow management, working hour registration and much more.

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1 It is possible that the device the customer uses has been phased out and has now been replaced by its successor

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